imageFebruary 12, 2021

In an effort to improve our information technology awareness across RPM, I’d like to take the time to highlight a common cyberattack that everyone should be aware of: ransomware.

In recent years, ransomware is increasingly being used by hackers to extort money from companies. It’s a type of malicious software that takes over your computer, attacks company servers and prevents you from accessing files until a ransom has been paid.

Although we continue to improve our processes and controls to help protect RPM networks and computers from this type of attack, we still rely on our associates to be our first line of defense—especially considering the increased use of artificial intelligence by hackers.

The most common way for ransomware to enter corporate networks is through “phishing,” a type of email where scammers include malicious links or attachments that seem harmless in order to gain access to sensitive information. Oftentimes, these emails even appear to be sent by fellow colleagues.

To avoid this trap, here are five simple ways you can help protect RPM against ransomware attacks:

  • Do not open links/attachments from senders you don’t recognize or that seem suspicious. Be especially wary of .zip or other compressed/executable file types.
  • Do not provide sensitive/personal information via email. This includes usernames, passwords and/or credit card numbers.
  • Watch out for email senders who use suspicious or misleading domain names, such as
  • If you can’t tell if an email is legitimate, contact your local IT department to have the email reviewed.
  • Be cautious when opening links/attachments in emails that contain a warning banner indicating it originated from an external source.

In the unfortunate event you do click a link or open an attachment that you suspect may be ransomware, please notify your local IT department immediately. It’s better to be cautious rather than leave the door open to a ransomware threat.

We appreciate your continued diligence in helping to keep our network, and our people, safe from these cyberattacks.


Matthew Franklin
Vice President – Information Technology

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